Client Survey Results

We have conducted a client survey and the results are in. A survey was sent to all clients whom we have an email address for and a further 250 surveys were sent to a random sample of clients 

The survey was divided into a number of sections like satisfaction with communication and satisfaction with performance. In the communication section 84% of clients rated staff friendless as excellent, while 79% of clients rated the open door policy as excellent. In the performance section 82% of clients rated the quality of work as excellent. 

The Directors of MB McGrady Co with prize winner Mr Francis Taggart. (From Left) Kyran Smyth, Conaill McGrady, Roy Creelman, Seamus McLernon and Malachy McGrady. Francis Taggart (centre)

Of all the clients who completed the survey 100% of them are satisfied with their relationship with MB McGrady & Co and 100% of clients would feel comfortable recommending the services of MB McGrady & Co. 

All completed surveys were entered into a prize draw for a £150 Hastings Hotel Voucher, the lucky winner was Mr Francis Taggart from Toombridge. We would like to thank all our clients who filled out and returned the survey; your feedback is very much appreciated.